These Terms of Service ("Terms") govern your access to and use of LeadM8 (the "Service"). LeadM8 is operated by Ninth Gate (ABN 41 693 266 465)("we", "us", "our"). By creating an account, subscribing, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. The Service
LeadM8 is a subscription-based business lead-intelligence platform. We aggregate publicly available Australian business and government data and make it searchable, filterable, and exportable so that you can identify and contact businesses for genuine business-to-business purposes. The Service is provided online via our website and dashboard.
2. Accounts
You must provide accurate account information and keep your login credentials secure. You are responsible for all activity that occurs under your account. You must be at least 18 years old and authorised to enter into these Terms on behalf of yourself or the business you represent.
3. Plans, Billing & Renewal
We offer two plans:
- Free ($0) — access to a limited number of contactable leads with full contact details, at no charge. No credit card required.
- Pro ($100/month AUD) — unlimited leads, full phone and email details, unlimited CSV export, CRM push, and the calling cockpit.
Pro is billed monthly in advance. Unless and until you cancel, your Pro subscription automatically renews each month and the then-current monthly fee is charged to your nominated payment method. All prices are in Australian dollars (AUD) and, where applicable, are inclusive of GST. Payments are processed by our payment provider, Stripe — we do not store your full card details.
4. Cancellation
You may cancel your Pro subscription at any time via the billing portal in your dashboard settings, or by emailing us at leadm8.au@gmail.com. When you cancel, you will not be charged again, and your Pro access continues until the end of the period you have already paid for, after which your account reverts to the Free plan. See our Refund & Cancellation Policy for more detail.
5. Acceptable Use
You agree to use the Service lawfully and responsibly. You must not:
- scrape, harvest, copy in bulk, resell, sublicense, or redistribute our data or any part of the Service to any third party;
- use the Service to send spam, conduct illegal outreach, or engage in any deceptive, harassing, or unlawful conduct;
- attempt to circumvent access controls, plan limits, or security measures;
- use automated systems to access the Service beyond what is permitted by your plan.
You are solely responsible for complying with all laws that apply to your outreach, including the Spam Act 2003 (Cth) and the Do Not Call Register requirements, when you contact any lead obtained through the Service. We provide data; how you use it to contact businesses is your responsibility.
6. Data "As Is" — No Guarantee of Accuracy or Results
The lead data is compiled from public sources and is provided on an "as is" and "as available" basis. While we work to keep data current, we do not warrant that any data is accurate, complete, or up to date, that any contact details are correct, or that any lead will respond, engage, or convert into business for you. You use the data at your own commercial risk. Nothing in this clause limits any rights you may have under the Australian Consumer Law that cannot lawfully be excluded.
7. Intellectual Property
The Service, including its software, design, and compiled datasets, is owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable licence to use the Service in accordance with these Terms and your plan. This licence does not give you any right to resell or redistribute the underlying data.
8. Limitation of Liability
To the maximum extent permitted by law, and subject to any rights you have under the Australian Consumer Law that cannot be excluded, our total aggregate liability to you arising out of or in connection with the Service and these Terms is limited to the total fees you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim. We are not liable for any indirect, incidental, special, or consequential loss, or for any loss of profits, revenue, business, or anticipated savings.
9. Suspension & Termination
We may suspend or terminate your access if you breach these Terms, misuse the Service, or fail to pay fees when due. You may stop using the Service at any time by cancelling and closing your account.
10. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will give you reasonable notice (for example, by email or via the dashboard) before they take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of New South Wales.
12. Contact
Questions about these Terms? Email us at leadm8.au@gmail.com.
This document is a general template and does not constitute legal advice. It should be reviewed and confirmed by a qualified Australian solicitor before being relied upon.